“Interaction Design is the creation of a dialog between a person and a product, system or service. The dialog is both physical and emotional in nature, and is manifested in form, function and technology.” – Jon Kolko, Thoughts on Interaction Design

When someone asks what I do for a living, I sometimes have a hard time explaining what Interaction Design really is. I find that giving them a real life example that they can relate to works really well. Jon Kolko simplifies his definition by simply saying:

Interaction Designers are shapers of behavior.

I think I’ll try that next time.